Women's Restaurant Trousers

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Frequently asked questions

Yes! A large part of our catalog, including several of our best sellers, is already available for immediate shipping.

To find them, simply go to the category of the desired item and use the “Ready for Delivery” filter to view the available options.

When purchasing, you can choose to pick up at our showroom in Belo Horizonte or have it delivered to your address. In both cases, the turnaround time is up to 2 business days for orders without embroidery.

No. We work exclusively with the models available in our online store catalog.

Currently, we do not make changes to garment features, such as length, sleeve type, collar, among other details.

For exclusive projects, discover our Creative Studio and see how we can develop a unique uniform for your brand: https://estudiocriativo.dashuniformes.com.br/ 

No minimum order here :) You can buy as many pieces as you'd like on the site.

The lead time varies according to the order type:

  • Orders with made-to-order products: shipping within 30 business days after payment confirmation (not after purchase). For payments via bank slip (boleto), for example, the timeframe only begins after clearance.
  • Orders with only ready-to-ship and/or outlet products (no embroidery): shipping within 2 business days.
  • Orders with ready-to-ship and/or outlet products with embroidery: shipping within 10 business days after embroidery approval.
  • Orders with both ready-to-ship and made-to-order items: follow the lead time for made-to-order products, as shipping is carried out together, after all items are completed.

Note: For orders with embroidery, we will contact you to approve the application. To avoid delays, we recommend validating as soon as possible, as the shipping lead time begins after this step.

We do not offer custom tailoring. Our pieces follow a size chart developed to provide a good fit, catering to different body types with comfort and functionality.

To make choosing easier, we provide a size chart for all items as well as tools to help you determine your ideal size.

We do not perform individual alterations on our garments. We work with a size range from 34 to 52 (XXS to 3XL) and, for shirts, from size 0 to 7.

For measurements outside of this range, we offer a special size option, with a 30% surcharge on the price of the garment.

In these cases, it is necessary to contact our sales team through one of our service channels. This way, we can make the desired model and size available for purchase on the website.

**To ensure the best fit, we also request that the customer provide a reference garment, which will be used as a base for production.

To add embroidery to your order, it's quite simple:

  1. Access the page of the desired item;
  2. On the right side, right below the item quantity, select where the embroidery will be applied (bust, sleeves, or back);
  3. Next, upload your logo in PNG or PDF format;
  4. Add it to the cart and complete the purchase.

After the purchase, our team will get in touch with a mockup of the application for validation of the size, artwork, and placement of the embroidery. Production only begins after this approval.

All of our items have a size chart available on the product page, where you can compare it with your own measurements and choose the ideal size.

In addition, we have a tool that helps you find the most suitable size simply. Just enter some details, such as height, weight, and your preferred fit, and the system will suggest the best size for you.

If you prefer, you can also check out this video with practical guidance on how to take your measurements:
→ https://www.youtube.com/watch?v=LG5VPyXbpQU

If you still have questions, our team is also available to help you through our customer service channels.

No. Items with embroidery or any type of customization cannot be exchanged or returned, as they are produced to order for each customer.

According to the Consumer Defense Code, personalized products do not fall under the right of withdrawal, since they cannot be resold.

Therefore, it is very important to review all information before final order approval.

In the event of any production error or defect in the item, we will process an exchange as usual.

The Dash Creative Studio is our specialized consulting platform for companies that want to develop exclusive uniforms aligned with their brand identity.

We create personalized projects that combine aesthetics, functionality, and strategy. Our services can range from concept creation and garment design to the full development of the uniform, depending on each company's needs.

It is a process built in partnership with your team, focused on translating the essence of your brand into every detail of the uniform.

Check out the projects we have already developed and see how we can create something unique for your brand: https://estudiocriativo.dashuniformes.com.br/